Credit Controller, Accounts Receivable, Healthcare – (Ref 68423)

Job Related Requirements:

Minimum of 3-5 years’ Credit Control experience Strong reconciliation skills essential

High Tolerance for stress

High level of professional communication skills essential

Computer Literacy Level:

Intermediate Microsoft Office knowledge

Advanced knowledge of excel formulas advantageous

SAP experience advantageous

Added Advantages for this Role:

Credit Management Diploma / Diploma

Previous Shared Services Centre environment experience an advantage

Main Purpose of the Role:

To maintain a good credit book and collections according to company standard

Duties and Responsibilities:

Responsible for customer portfolio allocated to you

Maintain customer /account data in terms of standard operating procedures Monitor the credit limits and take / recommend the appropriate action Collection of payments within target and performance driven KPI’s

Cash allocations incl. claims templates Escalation of overdue payments

Dunning process to be followed with all overdue amounts Timely and accurate reconciliation of customer accounts

Attend to all communication, telephonically or written in a professional manner Building good inter-departmental relationships to aid with resolving queries

Appropriate and timeous identification of potential bad debts and / prescribed debt for escalation and resolution

Review held order reports for appropriate action

To aid with reporting accuracy, ensure that appropriate notes are captured against the account to aid Ensure that account statements are managed and sent as per defined timelines

Ad-hoc queries to be attended to

All matters not resolved to be escalated to the Supervisor, Client and Manager for further instruction and/or assistance

Relevant documentation provided for customer meetings to accurate and presented as required as well as ensuring all deadlines are met

Investigation and following up on all claims (price/stock) with customer, client and internal departments Providing / submitting supporting documentation of customer request (invoices, pod’s credit notes etc.) Raising claims, journals, rebates, pardons, log fees per monthly schedule

Credit Services/ SOP / mUti Manual compliance

Provide excellent client, customer service (internally and externally) Professional

Deadline Driven Team Player Attention to detail Confident Levelheaded Punctual Organized

Effective time management skills

Solutions driven with the ability to think outside of the bo

Tagged as: Accounts Receivable, Credit Controller, Finance, Healthcare