Supervisor, Operations – (Ref 68688)
Full TimeBookmark Details
SMARTNETWORK (SMARTPLACEMENTS)
Minimum Requirements
Grade 12
Intermediate computer literacy level in MS Word, Excel, PowerPoint and Outlook Intermediate knowledge of WMS CargoWrite
Job Related Requirements
Minimum of 5 years experience in Warehouse of Production environment 4 – 5 years experience in Outbound processing
Minimum of 2 years Supervisory experience
Ability to communicate effectively both internally and externally Fluent in English
Neatness, accuracy and attention to detail Portraying a professional standard at all times Strong administrativeand communication skills Ability to meet targets and deadlines
Ability to use initiative and be a self-starter
Punctuality and time management skills are essential elements of the position Ability to work extended hours if required
Added Advantages for this role
CargoWrite knowledge
Good people and leadership skills
Strong problem solving and Analytical skills Must be able to work under pressure
Must have good time management skills
Analytical skill to plan out the day ahead and the next
Ability to revise and draf new work instructions / SOP or flow chart
Main purpose of the role
This role will be responsible for the supervision and control of Outbound Department for the clients account at the distribution centre
Duties and Responsibilities
Control the risks associated with picking
Monitor and correct the inadequate or inappropriate picking, to meet the demands of sales e.g. stock shortage. Allocation, management and prioritization of picking waves in line with business requirements
Work balancing between waves and work zones to ensure optimal productivity and efficiency is achieved Monitoring and follow up on Urgent, Quick Replenishment and other priority orders
Control the security over picking areas which could result in loss, theft or misappropriation, etc. Ensure all tracking and issuing of daily / weekly and monthly reporting
Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to nil picks, error percentages, KPI requirements, etc.
Ensure picking processes are followed in operations Create andmaintain various reports in line with KPI’s
Adherence to housekeeping and HSE compliance and responsibilities Conduct daily/weekly/monthly Department Inspections
Review and update processes and workflows as required in area of responsibility
Monitoring and follow through of HR and IR incidents and requirements Team player, build and maintain team morale
Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements
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