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Requirements:

  • Matric
  • 3-5 years’ experience in an administration role, Freight

Forwarding industry

  • MS Office
  • CargoWise 1

Skills:

  • Commercially orientated
  • Outgoing friendly personality
  • Good verbal and written communication in English
  • Good administration skills
  • Good analytical skills
  • Team player
  • Good coordination skills

Specific Roles:

  • Communication Manager reporting (visit management):

o Generating of reports (weekly and monthly)

o Analysing reports

o Identify discrepancies in line with KPI’s

o Submission of report to Commercial manager

  • Estimate reporting

o Generating of reports (weekly and monthly)

o Analysing reports

o Identifying hit rates

o Identifying profit in estimates won/lost

o Measurement in line with KPI’s

o Submission of report to Commercial Manager

  • Credit limit management/exposure reporting

o Generating of/ receiving of reports

o Analysing potential over trading

o Internal coordination to address over trading with clients, adding to visit agenda.

o Submission of report to Commercial Manager

  • Up/down trading report (monthly)

o Receive report from finance

o Analyse report for up/down trading and liaise with commercial staff

o Ensure all customers are assigned

  • Responsible for keeping staff allocations updated
  • Assist with client and auto rates database management
  • Sales Administration:

o Assist the commercial team with any customer related queries

o In conjunction with Pricing supervisor, co-ordinate rates proposals, presentations and tender responses using standard templates. Pricing Supervisor responsible to source and compile rates

o Identify clients to be handed from new sales to KAM and assist to coordinate

o Manage client birthday list, messages, gifts in coordination with commercial team

o Assist with keeping Pipeline/Inquiry manager in CW1 updated.

  • Assist to coordinate internally with regard to setting of meeting agenda in line with policy.
  • Onsite office supports when commercial team are on the road
  • TOMA (Top of mind awareness) and general gifts budget, inventory
  • Assist where necessary to set up appointments
  • Minute commercial meetings
  • Compile competitor info and distribute internally
  • Assist to identify trade shows and fairs and distribute necessary details to commercial team
  • CRM Communication manager updates for management account visits
  • Mailchimp directory and updates/news flashes
  • General assistance and support of Commercial Manager

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