Regional Manager – Logistics – Johannesburg – (Ref 5070)

2.     Manage the staffing models for different delivery verticals and ensure that contractor roles and responsibilities are clearly articulated and understood & share the expected behaviours to achieve planned regional objectives and targets and drive an engaging and high-performance culture.

3.     Propose and provide inputs on policies and procedures. Implement & ensure regional compliance with practices, policies, processes, systems, and tools.

4.     Responsible for branding reputation and compliance regionally & asset management per delivery vertical.

5.     Encourage & maintain effective, clear and transparent communication. Curate the communication content and method of delivery as per broader communication framework.

6.     Establish and maintain cohesive & strategic relationships with key internal and external stakeholders with a specific focus on client relationships e.g., head of operations manager (internal and client), regional managers (internal and client), vendors and partners(external) for the purposes of service improvement, customer service or collaboration for business improvement.

7.     Analyze regional performance and identify opportunities for consolidation and optimisation. Propose and implement strategies to optimize efficiency and productivity, including training and development programs, process improvements and solutions.

8.     Build a motivated and engaged team, underpinned by company values and behaviours to ensure a high level of performance outputs.

9.     Maintain a trusted leadership and advisory role to the executive committee by offering input and advice on best risk practices and proactively informing the business of potential risks.

10.  Seek opportunities to drive continuous improvement of the region and overall operation.

11.  Create and submit regional budgets in accordance with business plans and goals for approval.

12.  Ensure costs are actively tracked and variances managed.

13.  Responsible for asset and resource (tech, people and facilities) planning, allocation and management in accordance with business policies and procedures.

–       Excelling / achievement of regional KPI’s in alignment with targets and customer service level agreement(Evidence: monthly regional report).

–       Evidence of roll out of all policies and procedure changes (Evidence: progress reporting, meeting minutes)

–       Evidence of regional compliance with policies, procedures, processes, systems and tools (Evidence: monthly regional report).

–       Evidence of continuous improvement initiatives or process improvements implemented which positively impacted regional or overall business performance (Evidence: monthly regional report).

–       Evidence of proactive management of risks, costs & company assets. (Evidence: monthly regional report).

–       Evidence of reporting on business risks. (Evidence: timeous reporting on risk portal & forums).

–       # of successfully implemented workstreams related to projects in your region within the budgeted costs and timeline (Including ongoing driver training programs, asset rollouts in line with branding directive) (Evidence: monthly regional report).

–       Each direct staff member has a personal development plan that is being implemented, tracked and reported on. (Evidence: monthly PDP update).

–       Developed effective team metrics which drive a leaner resource requirement. (Evidence: leaner headcount requirement).

–       Evidence of positive feedback from customers in the various forums with regards to regional performance. (Evidence: as per customer communication).

Stretch goal.

–       Strategic initiatives proposed and/or implemented within any of the delivery verticals which deliver exponential business results / increased efficiencies / reduced costs / produced increased outputs/ engaged driver network.

–        (+3% improvement in regional results – whether it be cost saving / performance improvement etc).